Who we are

Our website address is: https://wattslights.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. This data is also sent to Active Campaign.

Additional information

How we protect your data

We do not store any personal payment information on our servers. Our payments are done via Stripe and their hosted payment page only.

App and Cloud Server / Controller Website Policy

You have purchased our Watts Lights device hardware and are starting to use the Watts Lights device software and all its functionalities. Any information you share with us (e.g. for creating a Watts Lights Account) will help us to provide you with services related to Watts Lights device and improve them. We explain here our ways of collecting and using information, and how we protect your privacy. In this privacy policy, “personal data” means information that can be used to identify an individual, either from that information alone, or from that information and other information we have access to about that individual. We collect both personal and non-personal data to enable and facilitate the best user experience possible

What information is collected and how do we use it?

In order to provide our services to you, we will ask you to provide necessary personal data that is required to provide those services. If you do not provide your personal data, we may not be able to provide you with our products or services.

Watts Lights Account Information
Personal data that are collected while creating a Watts Lights Account may include PII information like your email address or mobile phone number. These information are required to activate, manage and get service from Watts Lights. Your nickname, profile picture, country and time zone will be connected to your account for your convenience.
User Device Information
Your device model, operation system, unique device identifier, IP address, Watts Lights software version number, access type and model etc. will be collected for you such that we can PUSH events.
Device Information
All the smart device information will be collected so that you can control them via the app remotely
Feedback
We are always here to receive your feedback or suggestion so that your problems or device failure will be solved at the first time.
User scenario
While you use functions like scenario, automation and so on, we will collect your setting information.

How the Personal Data is used

You can use what we collected to control smart devices you have purchased from Watts Lights

To provide you with our products and services, processing your orders, performing contractual obligations between you and us, to ensure the functions and safety of our products, to verify your identity, to prevent and trace fraudulent or inappropriate usage.
To develop our products and services, together with general and statistical information.
To communicate with you, including providing you with notifications on products and services that are updated or launched.
To provide marketing and promotional materials to you on our products and services (please note that you may unsubscribe anytime).
To personalize product design and to provide you with services tailored for you, for example, recommending and displaying information and advertisements, and to invite you to participate in surveys relating to your use of Watts Lights device.
To conduct investigations regarding our products and services.
If you participate in our contest or other promotions, we may use your personal data to manage such activities.
To provide maintenance services, monitor software licenses, to improve our products or analyze the efficiency of our operations.

Who do we share your information with?

Unless we tell you in this privacy policy, we will keep your personal information confidential. Disclosure may include the scenarios listed in this section below. In each case described in this section, you can be assured that Watts Lights will only share your personal data in accordance with your consent. You should know that when Watts Lights shares your personal data with a third party under any circumstance described in this section, Watts Lights will ensure that the third party is subject to practices and obligations to comply with the relevant data protection and privacy laws of your country. Watts Lights will contractually ensure compliance by any foreign Third-Party Service Providers with the privacy standards that apply in your home jurisdiction.

Disclosure to Third Party Service Providers

To conduct business operations smoothly, Watts Lights may disclose your personal data from time to time to third party service providers which are our mailing houses, delivery service providers, telecommunications companies, data centers, data storage facilities, and customer service providers, agents, related corporations, and/or other third parties (together “Third Party Service Providers”). Such Third-Party Service Providers would be processing your personal data on Watts Lights behalf or for one or more of the purposes listed above.
Personal data will only be shared by Watts Lights to provide or improve our products or services and will not be shared for use for marketing purposes.

Disclosure to Others

Watts Lights may disclose your personal data without further consent if required or permitted by law in the following cases:

cases in which the disclosure is required or authorized based on the applicable laws and/or regulations.
cases in which the disclosure is necessary to respond to an emergency that threatens the life, health, or safety of the individual or another individual.
cases in which the disclosure is necessary for the prevention of crime or illegal proceedings.
cases in which the purpose of such disclosure is clearly in the individual’s interests, and if consent cannot be obtained in a timely manner.
cases in which the disclosure is necessary for any investigation.
cases in which the disclosure is to any officer of a prescribed law enforcement agency upon production of written authorization signed by the head or director of that law enforcement agency, or a person of a similar rank, certifying that the personal data is necessary for the purposes of the functions or duties of the officer; and/or
cases in which the disclosure is to a public agency and such disclosure is necessary in the public interest.

Other Information

We use statistical data that does not specifically identify you (non-personal data) to help in our operations and improve our products and services and provide a better user experience for you. Here are some of the non-personal data we may collect and how we use them:

When you create a Watts Lights Account, download our software, register in our e-commerce website, participate in online surveys or interact with us in other ways, we may collect your language preferences, postal code, area code number and time zone in which you use our products and services.
When you opt-in to participate in our User Experience Improvement Program, we may gather statistics relating to your use of our products functions, on an anonymous basis. This may include information relating to your use of our official website, products, and services. If there is an abnormal shutdown or breakdown, we may collect information relating to your mobile device to diagnose the problem.
When you use our services or functions that are based on location information, e.g., carry out a location search, take advantage of advertising, use weather functions, access information based on maps, etc., we may collect your geographical information.
When you use our website, online services, interactive applications, email messages and advertising, we may use cookies and other technical elements (e.g. pixel labels) to collect and store non-personal data. These enable us to provide you with a better experience and improve our overall service quality, e.g. in saving your preferred language settings, sending emails in a readable format, to determine whether the emails have been opened or not, etc.
When you use the Internet browser in using our products and services, we may collect log information, e.g. IP address, browser type, language, reference source, operating system, date and time marking and click rate data. When you first use and activate your Watts Lights device, the device’s unique identification code and approximate geographical information may be collected.

Delete Information

You can delete all the following information via “Profile – Personal center — Terminate the account”

Tuya Account Information
User Device Information
Device Information
Feedback
User scenario

Your option

You have confirmed that you have read, understand, and receive all the content of this privacy policy before you agree or in other ways to use the services from Watts Lights. Once you use this service, you agree to all the provisions of this personal information policy. If you do not agree with this personal information policy, you shall not use the service provided Watts Lights.

Information Safety Safeguards

Various preventive measures will be taken to protect your personal information from loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, or destruction. To ensure the security of your personal information, our company has strict information security regulations and procedures, and has a dedicated information team to strictly implement the above measures within the company. For security and backup purposes, we may store your information and data on the servers of other affiliated companies.

Information retention period

We will retain your information for the period necessary to achieve the purposes set out in this personal information protection policy, unless required or permitted by law to do so for a longer period.

Complaints and feedback

If you have any questions or concerns about our personal information policy or data processing, just let us know by info@wattslights.com

Policy update

We may revise and update this policy at any time and issue a notice on the website. If you continue to use the related services of the Watts Lights platform on the date when the amendment update officially takes effect, you will be deemed to agree to our revision update.